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SIGUCCS Conference on User Services (siguccs)
2004 (conf/siguccs/2004)

  1. Keiko Pitter, Kevin T. Kelly, Michael Quiner
    BATTLE of the bandwidth. [Citation Graph (0, 0)][DBLP]
    SIGUCCS, 2004, pp:1-3 [Conf]
  2. Frank W. Connolly, Daryl L. Nardick
    Beyond the technology. [Citation Graph (0, 0)][DBLP]
    SIGUCCS, 2004, pp:4-6 [Conf]
  3. Brian Gardner
    Bringing laptops to class: the front lines of curricular computing. [Citation Graph (0, 0)][DBLP]
    SIGUCCS, 2004, pp:7-12 [Conf]
  4. Alla Meleshevich, Jodi Millin
    Building a technology classroom: lessons learned at a small liberal arts college. [Citation Graph (0, 0)][DBLP]
    SIGUCCS, 2004, pp:13-17 [Conf]
  5. Sarah H. Noell, Laura Grady
    Building a university IT community: strength through collaboration and partnerships. [Citation Graph (0, 0)][DBLP]
    SIGUCCS, 2004, pp:18-22 [Conf]
  6. Andrew Stutzman
    Campus planning portfolio: using the peopleSoft portal to develop a planning website for middle states accreditation. [Citation Graph (0, 0)][DBLP]
    SIGUCCS, 2004, pp:23-25 [Conf]
  7. Betsy Black, E. Axel Larsson
    A case study: implementing supportworks professional helpdesk at drew university. [Citation Graph (0, 0)][DBLP]
    SIGUCCS, 2004, pp:26-29 [Conf]
  8. Tom Gerace, Jean Mouton
    The challenges and successes of implementing an enterprise patch management solution. [Citation Graph (0, 0)][DBLP]
    SIGUCCS, 2004, pp:30-33 [Conf]
  9. Debbie Mojta
    Communities of practice: dare to share the knowledge. [Citation Graph (0, 0)][DBLP]
    SIGUCCS, 2004, pp:34-36 [Conf]
  10. Regina Davis, Sylvia Maxwell
    The comprehensive IT help desk: a single point-of-contact for the university community. [Citation Graph (0, 0)][DBLP]
    SIGUCCS, 2004, pp:37-39 [Conf]
  11. Kyle Barger
    Condemned to repeat history: lessons I'm still learning. [Citation Graph (0, 0)][DBLP]
    SIGUCCS, 2004, pp:40-43 [Conf]
  12. James B. Yucha
    Convenience: are you providing it? [Citation Graph (0, 0)][DBLP]
    SIGUCCS, 2004, pp:44-46 [Conf]
  13. Elinor M. Madigan, Corey Petrulich, Kelly Motuk
    The cost of non-compliance: when policies fail. [Citation Graph (0, 0)][DBLP]
    SIGUCCS, 2004, pp:47-51 [Conf]
  14. Paulette Robinson, Jason White, Daniel W. Denman
    Course evaluations online: putting a structure into place. [Citation Graph (0, 0)][DBLP]
    SIGUCCS, 2004, pp:52-55 [Conf]
  15. Mark Allen Nakamura
    Creating a new channel for campus communication. [Citation Graph (0, 0)][DBLP]
    SIGUCCS, 2004, pp:56-59 [Conf]
  16. Luis O. Hernández, Karen Wetherby, Mahmoud Pegah
    Dancing with the devil: faculty assessment process transformed with web technology. [Citation Graph (0, 0)][DBLP]
    SIGUCCS, 2004, pp:60-65 [Conf]
  17. Nancy J. Bauer
    Demand, drag, or deal: persuading faculty to transform higher education. [Citation Graph (0, 0)][DBLP]
    SIGUCCS, 2004, pp:66-68 [Conf]
  18. Justin Landry, Robyn C. Richard
    Deploying and taming the wireless beast. [Citation Graph (0, 0)][DBLP]
    SIGUCCS, 2004, pp:69-72 [Conf]
  19. John V. Roberts
    Doing more with less for the good of all. [Citation Graph (0, 0)][DBLP]
    SIGUCCS, 2004, pp:73-75 [Conf]
  20. John Saul
    Empowering staff: creation of a staff technology development center. [Citation Graph (0, 0)][DBLP]
    SIGUCCS, 2004, pp:76-78 [Conf]
  21. Donna Patterson
    Encouraging and assisting faculty incorporation of innovative classroom technologies. [Citation Graph (0, 0)][DBLP]
    SIGUCCS, 2004, pp:79-81 [Conf]
  22. Wayne Brown
    Enterprise resource planning (ERP) implementation planning and structure: a recipe for ERP success. [Citation Graph (0, 0)][DBLP]
    SIGUCCS, 2004, pp:82-86 [Conf]
  23. E. Axel Larsson, Russell Sprague
    eXtreme deployment: distributing and configuring 450 student laptops in five hours. [Citation Graph (0, 0)][DBLP]
    SIGUCCS, 2004, pp:87-90 [Conf]
  24. Paulette Robinson, Sharon Roushdy
    From innovators to majority: evolution in faculty webCT training. [Citation Graph (0, 0)][DBLP]
    SIGUCCS, 2004, pp:91-93 [Conf]
  25. Julia Kosatka, Anita Bhakta
    From yellow stickies to the world-wide web: the evolution of problem tracking at the University of Houston. [Citation Graph (0, 0)][DBLP]
    SIGUCCS, 2004, pp:94-100 [Conf]
  26. Douglas E. Ennis, Divyangi Anchan, Mahmoud Pegah
    The front line battle against P2P. [Citation Graph (0, 0)][DBLP]
    SIGUCCS, 2004, pp:101-106 [Conf]
  27. Dave Pecora
    Getting better while getting less: improve your service without expanding your budget. [Citation Graph (0, 0)][DBLP]
    SIGUCCS, 2004, pp:107-109 [Conf]
  28. Katherine Forbes-Pitt
    Getting rid of registration at the LSE. [Citation Graph (0, 0)][DBLP]
    SIGUCCS, 2004, pp:110-114 [Conf]
  29. Fran Versace
    Growing our own: partnering with the city school district. [Citation Graph (0, 0)][DBLP]
    SIGUCCS, 2004, pp:115-118 [Conf]
  30. David Przybyla, Karissa Miller, Mahmoud Pegah
    A holistic approach to high-performance computing: xgrid experience. [Citation Graph (0, 0)][DBLP]
    SIGUCCS, 2004, pp:119-124 [Conf]
  31. Christopher Jones
    How long can we keep doing more with less? [Citation Graph (0, 0)][DBLP]
    SIGUCCS, 2004, pp:125-128 [Conf]
  32. Kim Todd, Jon Rickman, Tabatha Verbick
    Implementing a network improvement action plan. [Citation Graph (0, 0)][DBLP]
    SIGUCCS, 2004, pp:129-132 [Conf]
  33. Henry Moeller, Christine L. Vucinich
    Increasing student employee morale and retention by developing advanced employment opportunities: a Penn State perspective. [Citation Graph (0, 0)][DBLP]
    SIGUCCS, 2004, pp:133-135 [Conf]
  34. David Dunn
    Information busters: communicating with your campus community. [Citation Graph (0, 0)][DBLP]
    SIGUCCS, 2004, pp:136-138 [Conf]
  35. Christopher J. Higgins, Lenita Reeves, Eric Byrd
    Interactive online journaling: a campus-wide implementation of blogging software. [Citation Graph (0, 0)][DBLP]
    SIGUCCS, 2004, pp:139-142 [Conf]
  36. Scott Harrigan
    Invert your training program: revisited. [Citation Graph (0, 0)][DBLP]
    SIGUCCS, 2004, pp:143-149 [Conf]
  37. Robert A. Jefferis, Joseph T. Mansour
    IT strategic planning by a college within a university. [Citation Graph (0, 0)][DBLP]
    SIGUCCS, 2004, pp:150-152 [Conf]
  38. Don Paulsen
    Leadership essentials: racilitation skills for improving group effectiveness. [Citation Graph (0, 0)][DBLP]
    SIGUCCS, 2004, pp:153-160 [Conf]
  39. Robert L. Barley, Yancy Phillips
    Lessons learned from the novell and groupWise upgrade of the summer 2003 or "what we did on our summer vacation!". [Citation Graph (0, 0)][DBLP]
    SIGUCCS, 2004, pp:161-166 [Conf]
  40. Chris Wiesemann
    Mac OS X panther imaging do's and don'ts. [Citation Graph (0, 0)][DBLP]
    SIGUCCS, 2004, pp:167-171 [Conf]
  41. Terris B. Wolff
    Making technology accessible for the technophobe-moving social workers into the 21stcentury. [Citation Graph (0, 0)][DBLP]
    SIGUCCS, 2004, pp:172-177 [Conf]
  42. Shahra Meshkaty, Jack W. Pope
    Managing faculty support: expectations and change in the classroom. [Citation Graph (0, 0)][DBLP]
    SIGUCCS, 2004, pp:178-182 [Conf]
  43. Mark A. Adams
    Managing open access labs: "MacGyver principle". [Citation Graph (0, 0)][DBLP]
    SIGUCCS, 2004, pp:183-187 [Conf]
  44. Ken Dietel
    Mastering IT change management step two: moving from ignorant anarchy to informed anarchy. [Citation Graph (0, 0)][DBLP]
    SIGUCCS, 2004, pp:188-190 [Conf]
  45. John Saul
    Moving from training to teaching. [Citation Graph (0, 0)][DBLP]
    SIGUCCS, 2004, pp:191-193 [Conf]
  46. Annie Saunders
    Online solutions: looking to the future of knowledgeBase management. [Citation Graph (0, 0)][DBLP]
    SIGUCCS, 2004, pp:194-197 [Conf]
  47. Louis W. Canaiy, Mark R. Ritschard
    An open source print management system that works. [Citation Graph (0, 0)][DBLP]
    SIGUCCS, 2004, pp:198-201 [Conf]
  48. Kenneth Janz, Susan Owen
    Organizationally supporting innovation in technology-enhanced instruction and research. [Citation Graph (0, 0)][DBLP]
    SIGUCCS, 2004, pp:202-208 [Conf]
  49. Christian J. Sinnett, Tammy Barr
    OSU helpdesk: a cost-effective helpdesk solution for everyone. [Citation Graph (0, 0)][DBLP]
    SIGUCCS, 2004, pp:209-216 [Conf]
  50. Crystal R. Miller, Henry R. Bent
    OS X: a ten-step program. [Citation Graph (0, 0)][DBLP]
    SIGUCCS, 2004, pp:217-220 [Conf]
  51. Scott E. Hanselman, Luis O. Hernández, Divyangi Anchan, Mahmoud Pegah
    OS X: here we go again. [Citation Graph (0, 0)][DBLP]
    SIGUCCS, 2004, pp:221-226 [Conf]
  52. Joelle Faulks
    Outsource this!: broaden support and reduce staff burnout. [Citation Graph (0, 0)][DBLP]
    SIGUCCS, 2004, pp:227-231 [Conf]
  53. Wendy Pearle, Elizabeth Rugg
    Outsourcing the student resNet: (we've had enough!). [Citation Graph (0, 0)][DBLP]
    SIGUCCS, 2004, pp:232-237 [Conf]
  54. Kristina A. Cunningham, Tammy Hohlt
    Paper copy to online: the push to get employees into the 21st century. [Citation Graph (0, 0)][DBLP]
    SIGUCCS, 2004, pp:237-240 [Conf]
  55. Takashi Yamanoue
    A platform independent tool for evaluating performance of computing equipment for a computer laboratory. [Citation Graph (0, 0)][DBLP]
    SIGUCCS, 2004, pp:241-246 [Conf]
  56. Joy Hathaway
    Project juggling: the evolution of a process. [Citation Graph (0, 0)][DBLP]
    SIGUCCS, 2004, pp:247-249 [Conf]
  57. Teresa Crafton, Kenneth Janz
    Reenvisioning training: new partnerships and focus. [Citation Graph (0, 0)][DBLP]
    SIGUCCS, 2004, pp:250-255 [Conf]
  58. Michael Pelikan, James Leous, Richard Pearce, Margaret E. Smith, Russell Vaught
    Searching for the needle in the haystack: taxonomies, tags and targets. [Citation Graph (0, 0)][DBLP]
    SIGUCCS, 2004, pp:256-261 [Conf]
  59. Karen J. McRitchie
    Sleeping with their eyes open: a guide to student staff training. [Citation Graph (0, 0)][DBLP]
    SIGUCCS, 2004, pp:262-265 [Conf]
  60. Doug Simpson
    Software's little helpers: managing your lab areas. [Citation Graph (0, 0)][DBLP]
    SIGUCCS, 2004, pp:266-269 [Conf]
  61. Jason Wagner
    Soup to nuts: affordable tools for building and maintaining labs. [Citation Graph (0, 0)][DBLP]
    SIGUCCS, 2004, pp:270-272 [Conf]
  62. Steven K. Brawn, R. Mark Koan, Kelly Caye
    Staying secure in an insecure world: 802.1x secure wireless computer connectivity for students, faculty, and staff to the campus network. [Citation Graph (0, 0)][DBLP]
    SIGUCCS, 2004, pp:273-277 [Conf]
  63. Amanda Moos, Chad Talbert
    Stuck in nerdville: implementing a laptop checkout program via information commons. [Citation Graph (0, 0)][DBLP]
    SIGUCCS, 2004, pp:278-280 [Conf]
  64. Andrew Stutzman
    Student employment system: the pros and cons of building a homegrown application and using student programmers. [Citation Graph (0, 0)][DBLP]
    SIGUCCS, 2004, pp:281-283 [Conf]
  65. April Krukowski, Mark Reynolds
    Students as service champions: a success story. [Citation Graph (0, 0)][DBLP]
    SIGUCCS, 2004, pp:284-288 [Conf]
  66. Gretchen A. Schultes, D. Elizabeth Miller, Janet Simons, Jesse Thomas
    Student technology consultants: they're not lab monitors anymore. [Citation Graph (0, 0)][DBLP]
    SIGUCCS, 2004, pp:289-291 [Conf]
  67. Claire C. Lassalle, Robyn C. Richard
    The successes of centralization "merger of support services". [Citation Graph (0, 0)][DBLP]
    SIGUCCS, 2004, pp:292-295 [Conf]
  68. Steven J. Timmins
    Tablet PC: blackboard to the web. [Citation Graph (0, 0)][DBLP]
    SIGUCCS, 2004, pp:296-300 [Conf]
  69. Greg Pepper, Lorna Wong
    Taming the skyrocketing printing costs in campus computing labs with open source technology. [Citation Graph (0, 0)][DBLP]
    SIGUCCS, 2004, pp:301-304 [Conf]
  70. Allan Jones
    Technology: illegal, immoral, or fattening? [Citation Graph (0, 0)][DBLP]
    SIGUCCS, 2004, pp:305-309 [Conf]
  71. David J. Blezard
    Thin-clients for clusters: working ourselves out of a job? [Citation Graph (0, 0)][DBLP]
    SIGUCCS, 2004, pp:310-314 [Conf]
  72. Dianne Brotherson
    Turning the titanic: changing a PIN to a password. [Citation Graph (0, 0)][DBLP]
    SIGUCCS, 2004, pp:315-318 [Conf]
  73. Jack Lepak, Dan Metzger, Bryan Reagan
    UW-Madison student leadership project. [Citation Graph (0, 0)][DBLP]
    SIGUCCS, 2004, pp:319-321 [Conf]
  74. Nancy P. Kutner
    Viruses, updates, and security: making the campus aware. [Citation Graph (0, 0)][DBLP]
    SIGUCCS, 2004, pp:322-326 [Conf]
  75. Ellen Yu Borkowski, Jay Elvove, Christopher Higgins, Sonja Kueppers
    Voluntary centralization of user support in a de-centralized organization. [Citation Graph (0, 0)][DBLP]
    SIGUCCS, 2004, pp:327-331 [Conf]
  76. Kelly Wainwright, Bruce Arnold
    Walking the tightrope of faculty support. [Citation Graph (0, 0)][DBLP]
    SIGUCCS, 2004, pp:332-335 [Conf]
  77. Salvador Báez-Franceschi, Karen Le, Diana Velez
    Web-based technologies: reaching their ultimate potential on restricted budgets. [Citation Graph (0, 0)][DBLP]
    SIGUCCS, 2004, pp:336-339 [Conf]
  78. Kim Todd, Tabatha Verbick
    Why can't I do it here?: using students as policy educators and enforcers. [Citation Graph (0, 0)][DBLP]
    SIGUCCS, 2004, pp:340-342 [Conf]
  79. Sherri Yerk-Zwickl
    Window to a new world: online freshman orientation via portal. [Citation Graph (0, 0)][DBLP]
    SIGUCCS, 2004, pp:343-345 [Conf]
  80. Carrie McCoy, Rebecca Thurmond Fowler
    "You are the key to security": establishing a successful security awareness program. [Citation Graph (0, 0)][DBLP]
    SIGUCCS, 2004, pp:346-349 [Conf]
  81. Doug Stinnette
    Attempts to automate client security at virginia commonwealth university. [Citation Graph (0, 0)][DBLP]
    SIGUCCS, 2004, pp:350- [Conf]
  82. Christian J. Sinnett, Tammy Barr
    Building a champagne helpdesk on a beer budget. [Citation Graph (0, 0)][DBLP]
    SIGUCCS, 2004, pp:351-353 [Conf]
  83. Mark R. Ritschard
    Building a computer lab that students will love: internet cafés and design studios. [Citation Graph (0, 0)][DBLP]
    SIGUCCS, 2004, pp:354-356 [Conf]
  84. Richard Repasky
    Easy access to remote graphical UNIX applications for windows users. [Citation Graph (0, 0)][DBLP]
    SIGUCCS, 2004, pp:357-359 [Conf]
  85. Mark McCallister, Michael Kutyna, Daniel B. Delgado
    Implementing high-performance grid computing in student computer labs. [Citation Graph (0, 0)][DBLP]
    SIGUCCS, 2004, pp:360- [Conf]
  86. Elizabeth A. Evans, Carolyn M. Kotlas, Donna W. Bailey, Abe Crystal, Terri Buckner
    It's eleven o'clock: do you know where your identity is? [Citation Graph (0, 0)][DBLP]
    SIGUCCS, 2004, pp:361-363 [Conf]
  87. Meredith Irvin, R. Mark Koan
    Let's get sTARTed!: creating an online technology orientation. [Citation Graph (0, 0)][DBLP]
    SIGUCCS, 2004, pp:364-366 [Conf]
  88. John D. Lowe
    Mac OS X tips and tricks in a lab environment. [Citation Graph (0, 0)][DBLP]
    SIGUCCS, 2004, pp:367-368 [Conf]
  89. Rommel P. Feria
    Providing effective ICT services using open source technologies: University of the Philippines experience. [Citation Graph (0, 0)][DBLP]
    SIGUCCS, 2004, pp:369-371 [Conf]
  90. Trevor Murphy
    Research based methods for using powerpoint, animation, and video for instruction. [Citation Graph (0, 0)][DBLP]
    SIGUCCS, 2004, pp:372-374 [Conf]
  91. Gretchen Beck
    Residential computing consultants: help center after hours and onsite. [Citation Graph (0, 0)][DBLP]
    SIGUCCS, 2004, pp:375-376 [Conf]
  92. Paul A. Juliano
    Residential student support. [Citation Graph (0, 0)][DBLP]
    SIGUCCS, 2004, pp:377-378 [Conf]
  93. Kay Sommers, Barbara M. Robinson
    Security awareness training for students at virginia commonwealth university. [Citation Graph (0, 0)][DBLP]
    SIGUCCS, 2004, pp:379-380 [Conf]
  94. Karissa Miller, David Przybyla, Mahmoud Pegah
    Soothing the many-headed beast: improving the rendering process in the world of 3D animation. [Citation Graph (0, 0)][DBLP]
    SIGUCCS, 2004, pp:381-384 [Conf]
  95. Jeff Balvanz, Don Paulsen, Joe Struss
    Spam software evaluation, training, and support: fighting back to reclaim the email inbox. [Citation Graph (0, 0)][DBLP]
    SIGUCCS, 2004, pp:385-387 [Conf]
  96. Tammy Hohlt, Kristina A. Cunningham
    Timeline to efficiency. [Citation Graph (0, 0)][DBLP]
    SIGUCCS, 2004, pp:388-390 [Conf]
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