Mark Watts Being Sam Malone: customer service on a campus where "Everybody Knows Your Name". [Citation Graph (0, 0)][DBLP] SIGUCCS, 2003, pp:12-14 [Conf]
Jeanne Kellogg Colgate university's ITS study groups: in-house personal and professional development. [Citation Graph (0, 0)][DBLP] SIGUCCS, 2003, pp:15-17 [Conf]
Kenneth Janz Creating a professional development program to support a handheld computing initiative. [Citation Graph (0, 0)][DBLP] SIGUCCS, 2003, pp:27-32 [Conf]
Joleen Pfefer Deep in benchmarking: using industry standards to assess a training program. [Citation Graph (0, 0)][DBLP] SIGUCCS, 2003, pp:33-37 [Conf]
Cynthia A. Murnan Deep in the heart of client services: it's not just about hardware and software. [Citation Graph (0, 0)][DBLP] SIGUCCS, 2003, pp:41-47 [Conf]
Carol Peddie Deep in the pocket of technology creative fiscal management in tight times. [Citation Graph (0, 0)][DBLP] SIGUCCS, 2003, pp:48-50 [Conf]
Ryan LeBreton, Lisa Veloz Developing a valuable tool for IT staff: increasing efficiency and communication with an intranet. [Citation Graph (0, 0)][DBLP] SIGUCCS, 2003, pp:51-54 [Conf]
Jane Livingston Helping faculty help themselves: a collaborative approach to peer mentoring. [Citation Graph (0, 0)][DBLP] SIGUCCS, 2003, pp:80-82 [Conf]
Dora Douglas, Melissa Foster HERDING CATS: training students in customer service, assisting faculty and facilitating trainers for various technical levels. [Citation Graph (0, 0)][DBLP] SIGUCCS, 2003, pp:83-85 [Conf]
Bert Valenzuela The insider: the web site that brought Mesa's williams campus together. [Citation Graph (0, 0)][DBLP] SIGUCCS, 2003, pp:103-107 [Conf]
Donna Patterson Instituting and advocating technology training and sharing of ideas for online courseware. [Citation Graph (0, 0)][DBLP] SIGUCCS, 2003, pp:108-109 [Conf]
Jesse Ben Saunders ipod, uPod, wePod...: doubling your client support and strengthening team ties with virtually no extra resources. [Citation Graph (0, 0)][DBLP] SIGUCCS, 2003, pp:116-117 [Conf]
Kenneth Janz, Pei-Yi Hu Liberating lab computing: building a stable yet flexible computing environment for students and faculty. [Citation Graph (0, 0)][DBLP] SIGUCCS, 2003, pp:125-128 [Conf]
Janice Ward Making online training and support easier for everyone with viewlets. [Citation Graph (0, 0)][DBLP] SIGUCCS, 2003, pp:135-139 [Conf]
Robin D. Krause Managing higher ed web sites: balancing the need for timely updates, the requirements of institutional marketing, and the development of content. [Citation Graph (0, 0)][DBLP] SIGUCCS, 2003, pp:139-141 [Conf]
Sheree Kornkven The technology learning center (TLC): a comprehensive learning environment for students. [Citation Graph (0, 0)][DBLP] SIGUCCS, 2003, pp:222-224 [Conf]
Tabatha Verbick, Kim Todd Tech-NO-Nerds: why the best student computer lab consultants are often not from the computer science department. [Citation Graph (0, 0)][DBLP] SIGUCCS, 2003, pp:225-227 [Conf]
George Bradford What's old is new again: training is the information technology constant. [Citation Graph (0, 0)][DBLP] SIGUCCS, 2003, pp:255-258 [Conf]