Karel Vredenburg Designing the Total User Experience at IBM: An Examination of Case Studies, Research Findings, and Advanced Methods. [Citation Graph (0, 0)][DBLP] Int. J. Hum. Comput. Interaction, 2002, v:14, n:3-4, pp:275-278 [Journal]
Vivian Healy, Richard Herder A Walk-Up-and-Use Information System for the Sydney Olympics: A Case Study in User-Centered Design. [Citation Graph (0, 0)][DBLP] Int. J. Hum. Comput. Interaction, 2002, v:14, n:3-4, pp:335-347 [Journal]
Michael A. Rodriguez Development of Diagrammatic Procedural Instructions for Performing Complex One-Time Tasks. [Citation Graph (0, 0)][DBLP] Int. J. Hum. Comput. Interaction, 2002, v:14, n:3-4, pp:405-422 [Journal]
Melanie D. Polkosky, James R. Lewis Effect of Auditory Waiting Cues on Time Estimation in Speech Recognition Telephony Applications. [Citation Graph (0, 0)][DBLP] Int. J. Hum. Comput. Interaction, 2002, v:14, n:3-4, pp:423-446 [Journal]
Robert J. Kamper Extending the Usability of Heuristics for Design and Evaluation: Lead, Follow, and Get Out of the Way. [Citation Graph (0, 0)][DBLP] Int. J. Hum. Comput. Interaction, 2002, v:14, n:3-4, pp:447-462 [Journal]
James R. Lewis Psychometric Evaluation of the PSSUQ Using Data from Five Years of Usability Studies. [Citation Graph (0, 0)][DBLP] Int. J. Hum. Comput. Interaction, 2002, v:14, n:3-4, pp:463-488 [Journal]