Mervi Hasu, Yrjö Engeström Measurement in action: an activity-theoretical perspective on producer-user interaction. [Citation Graph (0, 0)][DBLP] Int. J. Hum.-Comput. Stud., 2000, v:53, n:1, pp:61-89 [Journal]
Mark Hartswood, Rob Procter Design guidelines for dealing with breakdowns and repairs in collaborative work settings. [Citation Graph (0, 0)][DBLP] Int. J. Hum.-Comput. Stud., 2000, v:53, n:1, pp:91-120 [Journal]
Toni Robertson Building bridges: negotiating the gap between work practice and technology design. [Citation Graph (0, 0)][DBLP] Int. J. Hum.-Comput. Stud., 2000, v:53, n:1, pp:121-146 [Journal]