The ergonomics of hypertext narative: usability testing as a tool for evaluation and redesign. [Citation Graph (0, 0)][DBLP] ACM Journal of Computer Documentation, 2001, v:25, n:1, pp:3-16 [Journal]
The complexity of online groups: a case study of asynchronous collaboration. [Citation Graph (0, 0)][DBLP] ACM Journal of Computer Documentation, 2001, v:25, n:1, pp:17-24 [Journal]
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