Shari Shang, Peter B. Seddon Assessing and managing the benefits of enterprise systems: the business manager's perspective. [Citation Graph (0, 0)][DBLP] Inf. Syst. J., 2002, v:12, n:4, pp:271-300 [Journal]
Business Analytics and Competitive Advantage: A Review and a Research Agenda. [Citation Graph (, )][DBLP]
Measuring organizational IS effectiveness: an overview and update of senior management perspectives. [Citation Graph (, )][DBLP]
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