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Publications of Author

1. Marianna Sigala
   Implementing customer relationship management in the hotel sector: does IT matter? [Citation Graph (0, 0)][DBLP]
   ECIS, 2003, pp:- [Conf]
   
2. Marianna Sigala
   Unraveling the impact of information and communication technologies (ICT) on restaurant productivity. [Citation Graph (0, 0)][DBLP]
   ECIS, 2003, pp:- [Conf]
   
3. Marianna Sigala
   Customer relationship management (CRM) evaluation: diffusing crm benefits into business processes. [Citation Graph (0, 0)][DBLP]
   ECIS, 2004, pp:- [Conf]
   
4. Marianna Sigala
   Internet and Inter-Firm Relations in the Business Travel Management Distribution Chain. [Citation Graph (0, 0)][DBLP]
   ECIS, 2005, pp:- [Conf]
   
5. Edgar A. Whitley, David E. Avison, Karlheinz Kautz, Marianna Sigala, Robert Winter
   Panel: Becoming involved with conferences: Lessons from ECIS. [Citation Graph (0, 0)][DBLP]
   ECIS, 2005, pp:- [Conf]
   
6. 
   Developing and Implementing an eCRM 2.0 Strategy: Usage and Readiness of Greek Tourism Firms. [Citation Graph (, )][DBLP]
   
   
7. 
   Destination Management Systems (DMS): A Reality Check in the Greek Tourism Industry. [Citation Graph (, )][DBLP]
   
   
8. 
   A Framework for Developing and Evaluating Mass Customisation Strategies for Online Travel Companies. [Citation Graph (, )][DBLP]
   
   
9. 
   A Learning Assessment of Online Interpretation Practices: from Museum Supply Chains to Experience Ecologies. [Citation Graph (, )][DBLP]
   
   
10. 
    e-Procurement Use and Adoption Barriers: Evidence from the Greek Foodservice Sector. [Citation Graph (, )][DBLP]
    
    
11. 
    DMOs, e-Democracy and Collaborative Destination Management: An Implementation Framework. [Citation Graph (, )][DBLP]