Jay Elkerton A Framework for Designing Intelligent Human-Computer Dialogues. [Citation Graph (0, 0)][DBLP] HCI (2), 1987, pp:567-574 [Conf]
Jay Elkerton, Robert C. Williges A Performance Profile Methodology for Implementing Assistance and Instruction in Computer-Based Tasks. [Citation Graph (0, 0)][DBLP] International Journal of Man-Machine Studies, 1985, v:23, n:2, pp:135-151 [Journal]
Susan Palmiter, Jay Elkerton, Patricia Baggett Animated Demonstrations vs Written Instructions for Learning Procedural Tasks: A Preliminary Investigation. [Citation Graph (0, 0)][DBLP] International Journal of Man-Machine Studies, 1991, v:34, n:5, pp:687-701 [Journal]
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