Ray J. Paul, Alan Serrano The process of process reengineering: simulation for business processes and information systems design. [Citation Graph (0, 0)][DBLP] Winter Simulation Conference, 2003, pp:1787-1796 [Conf]
Julie Eatock, Ray J. Paul, Alan Serrano Developing a Theory to Explain the Insights Gained Concerning Information Systems and Business Process Behaviour: The ASSESS-IT Project. [Citation Graph (0, 0)][DBLP] Information Systems Frontiers, 2002, v:4, n:3, pp:303-316 [Journal]
Organizational Perceptions of e-Commerce: Re-assessing the Benefits. [Citation Graph (, )][DBLP]
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