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Kent Holcom: [Publications] [Author Rank by year] [Co-authors] [Prefers] [Cites] [Cited by]

Publications of Author

  1. Anne P. Massey, Mitzi M. Montoya-Weiss, Kent Holcom
    Inside IBM: redefining the customer relationship via a knowledge maangement system. [Citation Graph (0, 0)][DBLP]
    IRMA Conference, 2000, pp:1108- [Conf]
  2. Anne P. Massey, Mitzi M. Montoya-Weiss, Kent Holcom
    Re-engineering the customer relationship: leveraging knowledge assets at IBM. [Citation Graph (0, 0)][DBLP]
    Decision Support Systems, 2001, v:32, n:2, pp:155-170 [Journal]

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