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R. David Lankes :
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Jeffrey Pomerantz , R. David Lankes Integrating expertise into the NSDL: putting a human face on the digital library. [Citation Graph (0, 0)][DBLP ] JCDL, 2002, pp:405- [Conf ] Jeffrey Pomerantz , R. David Lankes Taxonomies for Automated Question Triage in Digital Reference. [Citation Graph (0, 0)][DBLP ] JCDL, 2003, pp:119-121 [Conf ] Scott Nicholson , R. David Lankes Creating the infrastructure for collaboration between digital reference services and researchers: the digital reference electronic warehouse (DREW) project. [Citation Graph (0, 0)][DBLP ] JCDL, 2005, pp:394- [Conf ] Jeffrey Pomerantz , Scott Nicholson , Yvonne Belanger , R. David Lankes The current state of digital reference: validation of a general digital reference model through a survey of digital reference services. [Citation Graph (0, 0)][DBLP ] Inf. Process. Manage., 2004, v:40, n:2, pp:347-363 [Journal ] Charles R. McClure , R. David Lankes , Melissa Gross , Beverly Choltco-Devlin Statistics, measures and quality standards for assessing digital reference library services: guidelines and procedures. [Citation Graph (0, 0)][DBLP ] Inf. Res., 2003, v:8, n:3, pp:- [Journal ] R. David Lankes The digital reference research agenda. [Citation Graph (0, 0)][DBLP ] JASIST, 2004, v:55, n:4, pp:301-311 [Journal ] R. David Lankes , Melissa Gross , Charles R. McClure Cost, Statistics, Measures, and Standards for Digital Reference Services: A Preliminary View. [Citation Graph (0, 0)][DBLP ] Library Trends, 2003, v:51, n:3, pp:- [Journal ] Search in 0.001secs, Finished in 0.002secs