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Jim J. Quan: [Publications] [Author Rank by year] [Co-authors] [Prefers] [Cites] [Cited by]

Publications of Author

  1. Stuart D. Galup, Jim J. Quan, Ronald Dattero, Sue Conger
    Information technology service management: an emerging area for academic research and pedagogical development. [Citation Graph (0, 0)][DBLP]
    CPR, 2007, pp:46-52 [Conf]

  2. An overview of IT service management. [Citation Graph (, )][DBLP]


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