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Larisa Shwartz: [Publications] [Author Rank by year] [Co-authors] [Prefers] [Cites] [Cited by]

Publications of Author

  1. Naga Ayachitula, Shu-Ping Chang, Larisa Shwartz, Maheswaran Surendra
    Collaborative End-Point Service Modulation System (COSMOS). [Citation Graph (0, 0)][DBLP]
    WISE, 2005, pp:660-668 [Conf]
  2. Naga Ayachitula, Melissa J. Buco, Yixin Diao, Maheswaran Surendra, Raju Pavuluri, Larisa Shwartz, Christopher Ward
    IT service management automation - A hybrid methodology to integrate and orchestrate collaborative human centric and automation centric workflows. [Citation Graph (0, 0)][DBLP]
    IEEE SCC, 2007, pp:574-581 [Conf]
  3. Larisa Shwartz, Naga Ayachitula, Melissa J. Buco, Maheswaran Surendra, Christopher Ward, Steve Weinberger
    Service Provider Considerations for IT Service Management. [Citation Graph (0, 0)][DBLP]
    Integrated Network Management, 2007, pp:757-760 [Conf]
  4. Genady Grabarnik, Heiko Ludwig, Larisa Shwartz
    Management of Service Process QoS in a Service Provider - Service Supplier Environment. [Citation Graph (0, 0)][DBLP]
    CEC/EEE, 2007, pp:543-550 [Conf]
  5. Larisa Shwartz, Naga Ayachitula, Melissa J. Buco, Genady Grabarnik, Maheswaran Surendra, Christopher Ward, Steve Weinberger
    IT Service Provider's Multi-Customer and Multi-Tenant Environments. [Citation Graph (0, 0)][DBLP]
    CEC/EEE, 2007, pp:559-566 [Conf]

  6. Managing Faults in the Service Delivery Process of Service Provider Coalitions. [Citation Graph (, )][DBLP]


  7. IT Service Management of Using Heterogeneous, Dynamically Alterable Configuration Item Lifecycles. [Citation Graph (, )][DBLP]


  8. Multi-tenant solution for IT service management: A quantitative study of benefits. [Citation Graph (, )][DBLP]


  9. Towards an optimized model of incident ticket correlation. [Citation Graph (, )][DBLP]


  10. Dynamic management of outsourced service processes' QoS in a service provider - service supplier environment. [Citation Graph (, )][DBLP]


  11. Decomposition of IT service processes and alternative service identification using ontologies. [Citation Graph (, )][DBLP]


  12. Automating the delivery of IT Service Continuity Management through cloud service orchestration. [Citation Graph (, )][DBLP]


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