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Vijay Mehrotra: [Publications] [Author Rank by year] [Co-authors] [Prefers] [Cites] [Cited by]

Publications of Author

  1. Vijay Mehrotra, Jason Fama
    Call center simulations: call center simulation modeling: methods, challenges, and opportunities. [Citation Graph (0, 0)][DBLP]
    Winter Simulation Conference, 2003, pp:135-143 [Conf]
  2. Robert Saltzman, Vijay Mehrotra
    A Manager-Friendly Platform for Simulation Modeling and Analysis of Call Center Queueing Systems. [Citation Graph (0, 0)][DBLP]
    Winter Simulation Conference, 2004, pp:466-473 [Conf]
  3. Samuel G. Steckley, Shane G. Henderson, Vijay Mehrotra
    Performance measures for service systems with a random arrival rate. [Citation Graph (0, 0)][DBLP]
    Winter Simulation Conference, 2005, pp:566-575 [Conf]

  4. Managing trade-offs in call center agent scheduling: methodology and case study. [Citation Graph (, )][DBLP]


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