Ann Lantz Does the Use of E-Mail Change Over Time? [Citation Graph (0, 0)][DBLP] Int. J. Hum. Comput. Interaction, 2003, v:15, n:3, pp:419-431 [Journal]
Jan Gulliksen, Ann Lantz Design Versus design-From the Shaping of Products to the Creation of User Experiences. [Citation Graph (0, 0)][DBLP] Int. J. Hum. Comput. Interaction, 2003, v:15, n:1, pp:5-20 [Journal]