Bart Larivière, Dirk Van den Poel Investigating the role of product features in preventing customer churn, by using survival analysis and choice modeling: The case of financial services. [Citation Graph (0, 0)][DBLP] Expert Syst. Appl., 2004, v:27, n:2, pp:277-285 [Journal]
Bart Larivière, Dirk Van den Poel Predicting customer retention and profitability by using random forests and regression forests techniques. [Citation Graph (0, 0)][DBLP] Expert Syst. Appl., 2005, v:29, n:2, pp:472-484 [Journal]
Dirk Van den Poel, Bart Larivière Customer attrition analysis for financial services using proportional hazard models. [Citation Graph (0, 0)][DBLP] European Journal of Operational Research, 2004, v:157, n:1, pp:196-217 [Journal]
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