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Publications of Author

1. Hani Jamjoom, Nikos Anerousis, Raymond Jennings, Debanjan Saha
   Service Assurance Process Re-Engineering Using Location-aware Infrastructure Intelligence. [Citation Graph (0, 0)][DBLP]
   Integrated Network Management, 2007, pp:439-448 [Conf]
   
2. A. Keller, Nikos Anerousis
   Management of enterprise web applications: problems, approaches, solutions. [Citation Graph (0, 0)][DBLP]
   Integrated Network Management, 2005, pp:791- [Conf]
   
3. Nikos Anerousis, Ann Black, Susan Hanson, Lilly B. Mummert, Giovanni Pacifici
   Health monitoring and control for application server environments. [Citation Graph (0, 0)][DBLP]
   Integrated Network Management, 2005, pp:75-88 [Conf]
   
4. 
   Content-Aware Resolution Sequence Mining for Ticket Routing. [Citation Graph (, )][DBLP]
   
   
5. 
   Clustered subset selection and its applications on it service metrics. [Citation Graph (, )][DBLP]
   
   
6. 
   Two Heads Better Than One: Metric+Active Learning and its Applications for IT Service Classification. [Citation Graph (, )][DBLP]
   
   
7. 
   Efficient ticket routing by resolution sequence mining. [Citation Graph (, )][DBLP]
   
   
8. 
   Generative models for ticket resolution in expert networks. [Citation Graph (, )][DBLP]
   
   
9. 
   Problem Determination in Enterprise Middleware Systems using Change Point Correlation of Time Series Data. [Citation Graph (, )][DBLP]
   
   
10. 
    View-based management of services in a programmable internetwork. [Citation Graph (, )][DBLP]
    
    
11. 
    Enterprise mashups and Web 2.0 for management. [Citation Graph (, )][DBLP]
    
    
12. 
    Pervasive computing and management. [Citation Graph (, )][DBLP]
    
    
13. 
    Risk identification and project health prediction in IT service management. [Citation Graph (, )][DBLP]
    
    
14. 
    Elements of system design optimization in service quality management. [Citation Graph (, )][DBLP]
    
    
15. 
    Assessing Expertise Awareness in Resolution Networks. [Citation Graph (, )][DBLP]