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Michael Fux: [Publications] [Author Rank by year] [Co-authors] [Prefers] [Cites] [Cited by]

Publications of Author


  1. Stand und den Herausforderungen der Kundenkommunikation mittels Email und Einsatzpotenzial von Email Response Management Systemen (ERMS) bei Beherbergungsbetrieben. [Citation Graph (, )][DBLP]


  2. Quality of Feedback to E-Mail Requests - An Explorative Study in Alpine Tourism Destinations. [Citation Graph (, )][DBLP]


  3. Electronic Customer Care in Tourist Destinations - Exploring the Effects of Offer Inquiry Systems. [Citation Graph (, )][DBLP]


  4. Integrated Electronic Customer Relationship Management (CRM) for Alpine Tourist Destinations: Drivers and an Adoption Framework. [Citation Graph (, )][DBLP]


  5. Adoption of a Destination-Wide CRM Approach: An Empirical Analysis of the Determinants in the Swiss Hospitality Industry. [Citation Graph (, )][DBLP]


  6. A Comparative Analysis of Content in Traditional Survey versus Hotel Review Websites. [Citation Graph (, )][DBLP]


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