Peter Kueng The Effects of Workflow Systems on Organizations: A Qualitative Study. [Citation Graph (0, 0)][DBLP] Business Process Management, 2000, pp:301-316 [Conf]
Peter Kueng, Michael Schrefl Spezialisierung von Geschäftsprozessen am Beispiel der Bearbeitung von Kreditanträgen. [Citation Graph (0, 0)][DBLP] HMD - Praxis Wirtschaftsinform., 1995, v:185, n:, pp:- [Journal]
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