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Pat Peterson: [Publications] [Author Rank by year] [Co-authors] [Prefers] [Cites] [Cited by]

Publications of Author

  1. Bernhard Suhm, Josh Bers, Dan McCarthy, Barbara Freeman, David Getty, Katherine Godfrey, Pat Peterson
    A comparative study of speech in the call center: natural language call routing vs. touch-tone menus. [Citation Graph (0, 0)][DBLP]
    CHI, 2002, pp:283-290 [Conf]
  2. Madeleine Bates, Dan Ellard, Pat Peterson, Varda Shaked
    Using Spoken Language to Facilitate Military Transportation Planning. [Citation Graph (0, 0)][DBLP]
    HLT, 1991, pp:- [Conf]

  3. Call browser: a system to improve the caller experience by analyzing live calls end-to-end. [Citation Graph (, )][DBLP]


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